⭐ 5.0 · 208 Google reviews across the Shoals Mon–Sat · Florence & the Shoals📞 Call or text 256-415-7468 — answered within 2 hours
Straight answers

Everything folks ask
before they book.

No phone tag, no runaround. Here's exactly how pricing, scheduling, and the work itself go — and what happens if something's ever not right.

See my price in 60 seconds → 📞 256-415-7468

Pricing & quotes

What it costs, and how you find out — without waiting on a callback.

How much does it cost?

We price by home size, so here's where things start: windows from $286 (screens included free), gutters from $275, pressure washing from $299, soft washing and roof washing from $400, and Christmas lights from $950 for the full season. The instant quote prices your exact address in about a minute — no waiting, no credit card.

Can I really get a price without a sales visit?

Yes. Enter your address, pick your services, and you'll see a price on the spot. We confirm it in person when we arrive, and it's never higher than what you were quoted.

Will the price change once you get here?

We give you a price up front and stick to it. If your home turns out to be smaller or simpler than expected, you pay less. We don't do mid-job upcharges — that's the whole reason people call us instead of the last company.

Do you bundle services for a better price?

The real savings is HiveCare, our 12-month plan: members pay 34% less than one-off rates on every service, plus priority scheduling. Booking two or three services in one visit also beats separate trips — most folks pair windows with gutters or a full exterior wash.

Do you offer recurring or commercial pricing?

Yes. A lot of homes go on a twice-a-year rhythm, and we handle storefronts, offices, and churches too. Tell us what you need on the quote and we'll set up a plan that fits.

Booking & scheduling

How soon we can come, and why Saturdays matter.

How soon can you come out?

Our calendar typically runs two to three weeks out — that's what staying 5.0-rated does to a schedule. You lock in your exact day the moment you book your instant quote, and HiveCare members (our maintenance plan) get priority, pre-scheduled visits. Every call is answered or returned within two hours.

Do you really work Saturdays?

We do. Most of our competitors are Monday-to-Friday only, which is no help when you work weekdays. We're open Monday through Saturday and closed Sunday.

Do I need to be home for the job?

For exterior-only work, no — as long as we have access to the yard, water, and gates. For interior windows, someone needs to let us in. Either way, we'll text before we head over.

What if it rains on my scheduled day?

Light rain doesn't stop most exterior work, and clean windows actually hold up fine. If the weather's genuinely unsafe, we'll call you the day before and move you to the next open slot — no penalty.

How do I reschedule?

Just call or text 256-415-7468. You'll reach a local, not a call center, and we'll find you another day that works.

What's included

The details other companies quietly skip.

What's actually included on a window job?

Every exterior pane, plus the sills, the tracks, and the screens — those last three are the parts the big franchises leave dirty, and we include them free on every window job. Add interior glass for 50% more for the full in-and-out reset. Storm windows are welcome too.

Do you move furniture or take down screens?

We take down and clean your screens as part of the job, then put them back. For interior windows we'll move light furniture out of the way and set it back — we just ask that fragile or valuable items are cleared beforehand.

What's the difference between pressure washing and soft washing?

Pressure washing uses high pressure for hard surfaces — driveways, concrete, decks. Soft washing uses low pressure and a plant-safe cleaner for things that can't take force, like siding, roofs, and stucco. Using the wrong one damages your home, so we match the method to the surface.

Do you clean up after yourselves?

Always. We bag and haul gutter debris instead of leaving it in your beds, rinse down the work area, and walk the property with you before we leave.

Insurance, licensing & the guarantee

Who shows up, who covers it, and what happens if something is off.

Are you insured and licensed?

Yes — we carry $1,000,000 in liability coverage and we're licensed. The owner is on every job, so if anything ever needs making right, you're talking to the person responsible, not a hotline.

Who actually shows up at my house?

A small, local, background-checked crew — usually the same faces every visit, with the owner on the job. We're not a national franchise rotating strangers through your property.

What if I’m not happy with the result?

We back every job with a 100% satisfaction guarantee. Tell us and we'll come back and re-clean whatever isn't right, at no charge. No argument, no fee.

Are your cleaners safe for kids, pets, and plants?

Yes. Our soft-wash mix is applied at low pressure and rinsed plant- and pet-safe. We wet down landscaping before and after so nothing gets burned.

About the work

The questions we get on specific jobs.

Why do my windows get spots so fast after a cleaning?

Usually it's hard water from sprinklers or runoff, or screens that were never cleaned putting grime right back on the glass. We clean the screens and tracks too, which is why our work stays clear longer.

Will roof washing damage my shingles?

No — that's the point of soft washing. We never put high pressure on shingles. We apply a gentle cleaner that lifts the black streaks, moss, and lichen, which are algae actually feeding on and shortening the life of your roof.

How often should I have gutters cleaned?

Twice a year for most homes — late spring and late fall. If you've got heavy tree cover, more often. Clogged gutters send water down your siding and into your foundation, and that's a four-figure repair waiting to happen.

Can you remove the green and black streaks on my siding?

Yes. Those streaks are living algae. A pressure washer just blasts them off the surface so they grow back in months — soft washing kills them at the root, so your house stays clean far longer.

Christmas lights

Our one seasonal service — and it books up early.

What does Christmas light installation include?

We design the layout, install professional-grade LED lights on your roofline, maintain them all season, then take them down and store them in January. You get the magazine-cover roofline and skip the freezing afternoon on a ladder.

When should I book Christmas lights?

Early. We cap the number of installs we take each season so every home gets full-season service, and the calendar fills by October. If you're thinking about it, get on the list before the rush.

Do I own the lights or do you?

We provide and store commercial-grade lights as part of the service, so you're not buying tangled strands that die after one season. One price covers the whole cycle — design, install, in-season maintenance, take-down, and storage — from $950 by home size.

🐝

Didn't see your question?

Call or text and you'll reach a real local — usually within the hour. Happy to talk through your home before you book anything.

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See my price in 60 seconds → 📞 256-415-7468
👨‍👩‍👧Family owned & operated 🛡️$1M insured & licensed · Lic. #44080 📆3 years serving the Shoals ♻️100% satisfaction guarantee Calls answered or returned within 2 hours · Saturdays available